Privacy Notification – TRU Foundation Gala 2021
Thompson Rivers University (TRU) collects, uses, discloses and retains personal information in compliance with the BC Freedom of Information and Protection of Privacy Act (FIPPA).
Your personal information is being collected and will be used for the purposes of participating in the TRU Foundation Gala online silent auction and to notify you if you win a prize and to collect your payment, or for purposes consistent with these uses. In addition, if you have not previously attended a TRU Foundation Gala, your personal information will be added to the TRU Foundation database and will be used to contact you about future events. The collection of this information is permitted under section 26(c) of the FIPPA. This information will be retained in accordance with TRU’s Records Retention/Destruction Policy.
Questions about the collection of this information may be directed to Sarah Aloisio, Events Coordinator at 250.572.6370, email@example.com, or by post to: University Relations, Sarah Aloisio, 805 TRU Way, Kamloops, BC, V2C 0C8. Alternatively, you may contact the Privacy Office at firstname.lastname@example.org.
How do I get started?
In order to bid on an item, you must register first. You must be 19 years or older to bid.
Register early! Don't leave your registration to the last moments of the auction as you may be disappointed; the system requires enough time to receive your registration and validate your e-mail address and confirmation before you can bid.
Click on the "Register" button, and enter your personal information.
Please fill in all required fields. (A credit card is not required to register.)
You must have a valid e-mail address, as we will e-mail you a registration letter, which you will have to open and click on the link enclosed to activate your account.
If two people in the same household both want to bid separately on auction items, they must register separately with two different e-mail addresses. Each person can register only once with the same e-mail address. You cannot register twice (different usernames) using the same e-mail address.
Once you have registered and received the registration letter to activate your account, you can begin bidding.
How do I find items that I might like to bid on?
There are two methods to find items. You can browse through the auction categories to see if there are any items of interest to you, or you can enter a keyword in the "Search" section on the site.
How do I bid?
Click on the item you want to bid on and follow the on-screen directions. Please note that, by placing a bid, you are making a contract between you and the seller (TRU Foundation). Once you place a bid, you may not retract it. It may be illegal to win an auction and not purchase the item.
Can I retract a bid once it has been placed?
No, please bid carefully. You cannot retract a bid once it is placed. Please note that by placing a bid you are making a contract between you and the seller. It may be illegal to win an auction and not purchase the item.
What is the Five Minute Rule?
Items in the auction will remain open until bidding has stopped for five minutes, even if time has expired on the item. Remember to keep refreshing the web page if you are bidding on an item, even if it has passed its expiry time. If you do not refresh the page, you may not see that a new bid has replaced yours. Items will close only after no bids have been received for five minutes after time has expired on the item.
My Watch List
You can create a list of items you would like to buy or are interested in. All the items in the auction have a link to the "My Watch List". As you are browsing, you can add the items you are interested in to your watch list. This makes it easier to track your favorite items.
What if I am the successful bidder on an item, what next?
If you are the high bidder when the auction closes, you will receive a notification by e-mail with further instructions.
Where do I pay for my items?
You will receive a Winning E-mail Confirmation for any items that you win during the auction. When the auction closes completely, you will receive an e-mail invoice totalling all items you have won and an online payment link so you can pay for your items.
What do I do once my payment has been processed?
Once you have paid for your item, you will receive a payment received confirmation.
What if I need shipping or delivery?
Shipping or delivery arrangements must be made with the silent auction coordinator, Sarah Aloisio, at email@example.com. Any shipping or freight charges are the responsibility of the bidder.
When does the auction close?
The items will begin to close on February 6, 2021, at 8:30 pm. Note: All closing items are subject to the Five Minute Rule.
Do you want to know what I think about the auction?
Definitely! If you have any comments or suggestions for our next auction, please contact us via e-mail: firstname.lastname@example.org or use the feedback form.
If you are not receiving e-mails then please check in the Hotmail Junk Folder.
TRU, TRU Foundation, and its suppliers cannot be responsible for any Internet access outages or computer issues for auction registrants. For technical support, consult your Internet access provider or computer service technician.
Thompson Rivers University (TRU) and TRU Foundation are not responsible for the contractual agreement between the seller and the buyer based on the terms and conditions outlined in the prizes.